Privacy Policy

This Privacy Policy explains how Tunday Kababi Restaurant FZCO ("Tunday Kababi", "we", "us") collects, uses, and protects your information when you use our website (tundaykababi.ae) and our mobile application (together, the "Services"). By using the Services you agree to this policy.

Information we collect

• Order & account details — your name, phone number, email address and delivery address, which you provide at checkout or when creating an account.
• Location — with your permission, the app uses your device's approximate/precise location at the moment of checkout to calculate the driving distance from our branch and your delivery fee. Location is used only in the foreground and is not tracked in the background or stored beyond the order.
• Order history — the items, amounts and status of orders you place.
• Messages — any details you submit through our contact form.
• Technical data — basic device and log information (e.g., IP address, app/browser version) used to operate and secure the Services.

How we use your information

• To process, prepare and deliver your orders and calculate delivery fees.
• To communicate with you about your orders and enquiries.
• To operate, secure, and improve the Services.
• To comply with legal obligations.

Payments

Card payments are processed securely by Stripe. We do not collect or store your full card details on our servers. Your payment information is handled by Stripe in accordance with Stripe's Privacy Policy.

Third-party services

We share the minimum information necessary with service providers that help us run the Services:

• Stripe — payment processing.
• OpenRouteService — driving-distance calculation for delivery (receives approximate coordinates only).
• Google Play Services — provides the device location used for delivery distance in the app.
• Email delivery — order confirmations and notifications.

We do not sell your personal information.

Data retention

We keep order and account information for as long as needed to provide the Services and to meet legal, accounting and tax requirements, after which it is deleted or anonymised.

Your rights

You may request access to, correction of, or deletion of your personal information, and you can withdraw location permission at any time in your device settings. To make a request, contact us using the details below. You can delete your account and associated data by emailing us at info@tundaykababi.ae.

Children

The Services are not directed to children under 13, and we do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. Material changes will be posted on this page with a new "Last updated" date.

Contact us

Tunday Kababi Restaurant FZCO
Q1 Mall, Dubai Silicon Oasis & Indigo Icon Tower, JLT — Dubai, UAE
Email: info@tundaykababi.ae
Phone: +971 4 340 1866